Applicable Scope: Applies to all users accessing/using GLOBEDEAL LIMITED’s online store (https://www.ocoicay.com/), including those purchasing menswear (suits, outerwear) and womenswear (outerwear). By using the platform, you agree to this Policy.
I. Personal Information We Collect
Only collect necessary information:
- Identifiable Info (PII): Collected via account registration/ordering/customer service, including name, contact details (email: [email protected]; phone: (852) 50389465; shipping/billing address), account info (username, encrypted password), transaction records (order number, products, payment).
- Non-Identifiable Info: Auto-collected during browsing, including device model/IP/browser, browsing history (pages viewed, search records), usage settings (language, region).
II. How We Use the Information
- PII: Process orders (confirm details, ship), provide customer service (handle inquiries/returns), send notifications (order status, policy updates).
- Transaction Info: Verify payments, prevent fraud, keep records for compliance (tax, disputes).
- Non-Identifiable Info: Optimize platform (fix issues, speed up loading), provide optional recommendations.
- All Info: Comply with laws, protect legal rights (e.g., investigate unauthorized access).
III. Storage & Security
- Storage: On secure servers (meets global standards, e.g., GDPR); stored only for necessary periods (e.g., 7 years post-order for compliance), then deleted/anonymized.
- Security: Use encryption (SSL/TLS, AES-256), firewalls, access control (only authorized staff with confidentiality agreements); conduct regular security training/audits.
IV. Your Rights (per GDPR/CCPA/Hong Kong PDPA)
Exercise via Section VIII contact:
- Access: Get copies of your info.
- Correct: Fix inaccurate/incomplete info.
- Delete: Request removal (except legal retention requirements).
- Withdraw Consent: Opt out of non-essential uses without affecting past use.
- Data Portability: Get info in machine-readable format (e.g., CSV) for transfer.
- Object: Oppose direct marketing/legitimate interest processing (response within 30 days).
Free to request; response within 30 days (extendable per law).
V. Disclosure to Third Parties
No sale/rent of info without consent, except:
- Service providers (payment processors, logistics) – bound by this Policy.
- Legal requirements (court orders, government requests).
- Business transfers (mergers/acquisitions) – new owner follows this Policy.
VI. Cookies & Tracking
- Necessary: For platform function (login, cart) – cannot disable.
- Analytics: Improve platform (e.g., Google Analytics – opt out via Google settings).
- Marketing: ads – disable via browser settings.
- Management: Control via browser settings (disabling necessary cookies may affect use).
VII. Policy Updates
- Material changes: Posted on the platform (new effective date) + notified via registered email/pop-up.
- Continued use = acceptance of updates.
VIII. Contact Us
Response within 10 business days.