Terms of Service

Applicable Scope: Applies to users of GLOBEDEAL LIMITED’s online store (https://www.ocoicay.com/) (including those purchasing menswear: suits/outerwear; womenswear: outerwear). Use of the platform constitutes acceptance of this Policy.​

I. Personal Information Collected​

Only necessary information is collected:​

• Identifiable Info (PII): From account registration/orders/customer service – name, contact details (email: [email protected]; phone: (852) 50389465; shipping/billing address), encrypted account info (username/password), transaction records (order number, products, payment).​

• Non-Identifiable Info: Auto-collected during browsing – device/IP/browser info, browsing history (pages viewed, searches), usage settings (language, region).​

II. Purpose of Information Use​

• PII: Process orders (confirm/ship), provide customer service (inquiries/returns), send notifications (order status, policy updates).​

• Transaction Info: Verify payments, prevent fraud, retain records for compliance (tax, disputes).​

• Non-Identifiable Info: Optimize platform (fix issues, speed up loading), offer optional recommendations.​

• All Info: Comply with laws, protect legal rights (e.g., investigate unauthorized access).​

III. Storage & Security​

• Storage: On secure servers (meets global standards, e.g., GDPR); stored only for necessary periods (e.g., 7 years post-order), then deleted/anonymized.​

• Security: Use encryption (SSL/TLS, AES-256), firewalls, and access control (authorized staff only with confidentiality agreements); conduct regular security training/audits.​

IV. Your Rights (per GDPR/CCPA/Hong Kong PDPA)​

Exercise via Section VIII:​

• Access: Obtain copies of your info.​

• Correct: Fix inaccurate/incomplete info.​

• Delete: Request removal (except legal retention).​

• Withdraw Consent: Opt out of non-essential uses without affecting past use.​

• Data Portability: Get info in machine-readable format (e.g., CSV) for transfer.​

• Object: Oppose direct marketing/legitimate interest processing (response within 30 days).​

Free to request; response within 30 days (extendable per law).​

V. Disclosure to Third Parties​

No sale/rent of info without consent, except:​

• Service providers (payment processors, logistics) – bound by this Policy.​

• Legal requirements (court orders, government requests).​

• Business transfers (mergers/acquisitions) – new owner follows this Policy.​

VI. Cookies & Tracking​

• Types:​

• Necessary: For platform function (login, cart) – cannot be disabled.​

• Analytics: Improve platform (e.g., Google Analytics – opt out via Google settings).​

• Marketing: ads – disable via browser settings.​

• Management: Control via browser settings (disabling necessary cookies may impact usability).​

VII. Policy Updates​

• Material changes: Posted on the platform (new effective date) + notified via registered email/pop-up.​

• Continued use = acceptance of updates.​

VIII. Contact Us​

• Company: GLOBEDEAL LIMITED​

• Address: UNIT 135, 1/F., 143 WAI YIP STREET, KWUN TONG, HONG KONG​

• Email: [email protected]​

• Phone: (852) 50389465 (Mon-Fri 9:00-18:00 Hong Kong Time)​

Response within 10 business days.